Takes orders by obtaining and verifying information.
Enters orders by transmitting information.
Provides product/service information by answering questions; offering assistance.
Maintains call center database by entering and verifying information; updating contact log.
Improves quality results by recommending changes.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Salary: INR 2,00,000 - 5,00,000 P.A.
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Team Leader -(NonTechnical)
Employment Type: Permanent Job, Full Time