Reservations & Booking Executive

3 Years
Mumbai

Job Description

To assist in the duties of the Reservations Department maximizing bookings by delivering
a delightful yet efficient booking service for a multi site brand; our Reservations Executives
are meticulous at administration ensuring that every detail of a customers booking has
been accurately recorded following established procedures.

The ultimate goal of all employees is to deliver excellent customer service, creating a
unique experience for the customer which makes them want to return; you should be
positive, loyal and a proud ambassador of OUR brand.

Core Non-Negotiable Skills and Experience:
Upbeat and positive attitude throughout the entire day
- Should be from Hospitality industry (Min 3 years of experience is a MUST)
- Must have good knowledge of party packages & standard banquet/party booking process
Excellent communication skills, both verbal and written
Ability to work in a high pressured environment
Highly organised people with the ability to priorities and multitask
Natural ability to sell products enthusiastically
Ability to build rapport and create professional relationships
To deal efficiently and politely with all telephone, email, internet and in person
enquirers.
To ensure that all reservations are recorded following established procedures with full
and clear information and that they are inputted accurately and promptly onto the
system.
To maximize revenue by converting enquirers, recognizing business prospects and
opportunities to up sell venue services.
To liaise with clients and customers to coordinate corporate events whilst building
rapport and creating professional relationships.
To exercise effective listening to capture relevant information and provide a premium
experience for the guest
To liaise with all departments to ensure the best service is provided to our customers.

If you are the right candidate call us now at 7506716625

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:Hotels, Restaurants

Role Category:Food & Beverage

Role:Banquet Sales Executive/ Manager

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

China Gate Restaurants Private Limited

Chain of Restaurants in Mumbai
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Contact Company:China Gate Restaurants Private Limited

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